Frequently Asked Questions
Everything you need to know about your NorthEDC gear.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please contact our support team to initiate a return label.
Are NorthEDC products covered by a warranty?
Yes, all our apparel and accessories come with a 1-year limited warranty against manufacturing defects to ensure your everyday carry gear stands the test of time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my NorthEDC apparel?
To maintain the quality of our technical fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or fabric softeners.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.